2009/2010 Summary of Complaints
Between April 1, 2009 and March 31, 2010, the Committee received 17 new complaints, had 5 complaints carried forward from the 2008/2009 year and had 1 file from the 2007/2008 year. .
| Complaints Summary by 2009/10 Inquiry Committee |
23 |
| Allegations of unauthorized practice: |
5 |
| Allegations of breach of professional conduct: |
0 |
| Allegations of breach of Standards of Practice: |
12 |
| Allegations of breach of Health Professions Act: |
0 |
| Allegations of breach of professional ethics and/or business practice: |
3 |
| Allegations of false and misleading advertising: |
3 |
The Inquiry Committee completed 23 files in 2009/10. At March 31, 2010 no files remained open.
| Complaints Resolution Summary by 2009/10 Inquiry Committee |
23 |
| Resolved by signed undertaking: |
2 |
| Resolved by letter to remind registrant of the Standards of Practice: |
0 |
| Resolved by mediated result: |
5 |
| Resolved by remaking eyewear: |
2 |
| Resolved by registrant-initiated resolution: |
2 |
| Dismissed after inquiry committee investigation |
10 |
| Complaint withdrawn: |
2 |
There was 1 file referred to the Discipline Committee in 2009/10.
Summary of Inquiry Files:
The College always attempts to achieve a remediated solution before resorting to punitive action. The names of complainants and registrants are kept confidential by the Inquiry Committee. In following our policy of transparency, a summary of inquiry files from 2006-present is made available to the public: