2007/2008 Summary of Complaints
Between April 1, 2008 and March 31, 2009, the Committee received 17 new complaints and had 3 complaints carried forward from the previous year.
| Complaints Summary by 2008/09 Inquiry Committee |
|
| Allegations of unauthorized practice: |
2 |
| Allegations of breach of professional conduct: |
2 |
| Allegations of breach of Standards of Practice: |
12 |
| Allegations of breach of Health Professions Act: |
0
|
| Allegations of breach of professional ethics and/or business practice: |
1
|
|
|
The Inquiry Committee completed 15 files in 2008/09. At March 31, 2009, 3 files that were submitted in 2008/09 remained open, pending further action by the Committee.
| Complaints Resolution Summary by 2008/09 Inquiry Committee |
|
| Resolved by signed undertaking: |
0
|
| Resolved by letter to remind registrant of the Standards of Practice: |
1
|
| Resolved by mediated result: |
6
|
Resolved by remaking eyewear:
|
0 |
Resolved by registrant-initiated resolution:
|
3 |
Dismissed due to frivolous nature or complaint does not contain allegations that is subject to investigation:
|
2
|
| Dismissed after inquiry committee investigation |
2 |
| Dismissed after redirected to Board of Examiners in Optometry: |
1 |
There were no files referred to the Discipline Committee in 2008/09.
Summary of Inquiry Files:Following discilpinary action, the College publishes the disciplinary process on the website. The College always attempts to achieve a remediated solution before resorting to punitive action. The names of complainants and registrants are kept confidential by the Inquiry Committee. In following our policy of transparency, a summary of inquiry files from 2006-present is made available to the public: