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WHAT CONSTITUTES A COMPLAINT?
A written submission to the College regarding an act or omission of a specific member of the College with respect to their practice. Examples of complaints investigated by the College:blurry lens, ill-fitting eyeglasses, or misleading or false advertising of products and services.


CAN I MAKE AN ANONYMOUS COMPLAINT?
The College of Opticians is not able to act on anonymous complaints as the member who is the subject of the complaint must be in a position to respond fully to the allegation or allegations contained in the complaint.

CAN THE COLLEGE MAKE A DISPENSARY AND GIVE ME BACK MY MONEY?
The College of Opticians regulates only Licensed Opticians, student opticians and non-practicing opticians in British Columbia. The College has limited legal authority or jurisdiction over optical stores, dispensaries, corporations or their non-optician owners or managers. The College does not have the legal authority to deal with issues that are solely of a monetary nature, such as prices, warranties or refunds, which are not regulated. Should your concerns entail these issues only, please consider contacting the Better Business Bureau or the Small Claims Court.


CAN THE COLLEGE GIVE ME INFORMATION ABOUT AN ONGOING INVESTIGATION?
Unlike the results of the disciplinary hearing, which become a matter of public record, all information relating to the investigation and resolution of complaints is held in the strictest of confidence. The College is prohibited from making any information regarding ongoing and resolved complaint investigations public knowledge. The College can give you information regarding an investigation if you are the complainant.

WHAT IS THE DIFFERENCE BETWEEN UNAUTHORIZED PRACTICE AND A COMPLAINT?
A complaint relates to the ethical and professional conduct and competence of a registered member of the College of Opticians of British Columbia.

If someone is performing restricted activities like automated refractions and fitting of contact lenses in British Columbia who is not licensed with the College of Opticians, the College of Optometrists of British Columbia, or the College of Physicians and Surgeons of British Columbia, then they are likely conducting unauthorized practice and should be reported to the College of Opticians of B.C. 

 

Registration and Administrative Assistant Position
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May 12, 2013 |
Job Type: 12 months, full-time contract
Salary: Based on experience
Number of Positions Open: 1
Start Date of Employment: ASAP
Deadline: May 15, 2013
Website Address: www.cobc.ca

The College of Opticians of British Columbia (the “College”) is the health regulatory body for all Opticians in BC. The College is responsible for regulating Opticianry in the public interest and ensuring that Opticians are providing competent and effective care to help people achieve better vision.

The Registration and Administrative Assistant position is a good opportunity to gain experience in professional nonprofit and healthcare administration, specializing in the field of health profession regulation.
Job Type: 12 months, full-time contract
Salary: Based on experience
Number of Positions Open: 1
Start Date of Employment: ASAP
Deadline: May 15, 2013
Website Address: www.cobc.ca

The College of Opticians of British Columbia (the “College”) is the health regulatory body for all Opticians in BC. The College is responsible for regulating Opticianry in the public interest and ensuring that Opticians are providing competent and effective care to help people achieve better vision.

The Registration Assistant position is a good opportunity to gain experience in professional nonprofit and healthcare administration, specializing in the field of health profession regulation. The Registration Assistant is responsible for providing administrative support to the office and the Registrar through the following responsibilities (including but not limited to):

Registration Committee
• Administration of the registration of registrants
• Responding to enquiries regarding registration processes and procedures
• Providing administrative and logistical support for national examinations
• Writing agendas, recording minutes and executing action items from each registration committee meeting
• Facilitating the Prior Learning Assessment & Recognition (PLAR) process for applicants from non-accredited education
• Preparing quarterly reports to the Board on the registration committee’s progress
• Data management of registrant profiles

Quality Assurance Committee
• Administration of continuing education activity accreditation and submissions

Office Administration
• General office duties
• Accounting responsibilities including bookkeeping and cost efficiency tracking
• Coordinate board and committee meetings
• Other administrative and support responsibilities as required

In addition, you will assist in the administration of the College through writing letters, reports, policy research, and website management. The COBC is dedicated to training and equipping you in the field of professional non-profit and healthcare administration.

Qualifications:
• Undergraduate degree (new graduates are encouraged to apply)
• Strong analytical skills and the ability to coordinate and prioritize multiple tasks
• Excellent verbal and written communication skills
• Ability to prioritize, organize and problem-solve
• Self-starter who works independently without supervision
• Knowledge of accounting systems and bookkeeping would be an asset
• CMS knowledge is an asset
• Professional and service -oriented
• Interest in health legislation and regulation

Contact Information:
Please direct enquiries, resumes, and cover letters with salary expectation to:
Annette Angell
Assistant Registrar
604.278.7510 ext 201 (toll-free: 1.888.771.6755)
recruitment at cobc dot ca



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May 03, 2013 |


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